- customer satisfaction questionnaire
- formulaire m d'appréciation
English-French business dictionary. 2013.
English-French business dictionary. 2013.
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer satisfaction dimensions — One of the indicators of a company’s health, customer satisfaction, can be found through market analysis. Satisfied customers usually lead to more sales and profit, making it a strong indicator of company performance. Kekre, Krishnan, and… … Wikipedia
Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… … Wikipedia
customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom … Collocations dictionary
Computer user satisfaction — (and closely related concepts such as System Satisfaction, User Satisfaction, Computer System Satisfaction, End User Computing Satisfaction) is the attitude of a user to the computer system (s)he employs in the context of his/her work… … Wikipedia
Catherine Freer — Infobox Company company name = Catherine Freer company type = Privately held company foundation = flagicon|USA Albany, Oregon, USA (1988) location = flagicon|USA Albany, Oregon, USA key people = Robert Cooley industry = Wilderness Therapy Program … Wikipedia
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survey — {{Roman}}I.{{/Roman}} noun 1 study of sth ADJECTIVE ▪ comprehensive, detailed, extensive, full, in depth, large scale, major, systematic ▪ b … Collocations dictionary
Usability — is a term used to denote the ease with which people can employ a particular tool or other human made object in order to achieve a particular goal. Usability can also refer to the methods of measuring usability and the study of the principles… … Wikipedia
EHarmony — Infobox Company company name = eHarmony.com company company type = Private foundation = 2000, Pasadena, California location = Pasadena, California homepage = [http://www.eharmony.com/ www.eharmony.com] eHarmony is an online relationship service.… … Wikipedia
Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… … Wikipedia